Vacation Status
The Vacation Status report displays a summary of selected agents’ time off status for the selected date.
You can select the kind of time off to display. When you select a type of time off to include in the report, you will see the total hours, used hours, approved hours, and remaining hours for that type of time off.
Fields in this report
|
Field |
Definition |
|---|---|
|
Agent Name |
The agent’s full name. |
|
Approved Hours |
The number of time off hours that have been requested and approved. |
|
End Date |
The end date of the reported information. |
|
Remaining Hours |
The number of time off hours that remain for the agent for the vacation type. |
|
Start Date |
The start date of the reported information. |
|
Total Hours |
The total number of time off hours for the vacation type. |
|
Used Hours |
The number of time off hours that have been used for the vacation type. |
|
Vacation Plan Name |
The name of the vacation plan assigned to the agent. |
|
Vacation Type |
The type of time off hours in the vacation plan. |