Administer and maintain Calabrio ONE

Administering and maintaining Calabrio ONE entails the following:

• Monitor the status of the configured Data Servers.
• Configure the gamification feature.
• Establish goals for the key performance indicators (KPIs) you want to make available for monitoring in a Data Explorer report or dashboard.
• Search, review, and identify changes made by users or the system in Calabrio ONE, forming an “audit trail.”
• Monitor client connections to the Calabrio ONE server.
• Monitor the status of scheduled bulk contact exports.
• Inform users about system events via notifications.